Grand Mutual Insurance Services (“GMIS,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.
1) INFORMATION WE COLLECT
Personal Information
We may collect personal information such as your name, mailing address, phone number, email address, insurance policy details, claims history, financial information, and other information you voluntarily provide through contact forms, phone conversations, emails, or in-person meetings. This information helps us provide insurance products and services and respond to your inquiries.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring URLs, pages visited, and the date and time of access.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, enhance user experience, and support marketing and communication efforts. Cookies are small text files stored on your device. You may control cookies through your browser settings, though disabling cookies may affect certain features of the website.
We may also use analytics tools, including Google Analytics, which may collect information about how visitors interact with our website.
2) USE OF INFORMATION
We use the information we collect to provide and manage insurance products and services, process claims, respond to customer inquiries, and communicate with you regarding policies, renewals, or service updates.
Information may also be used to improve our services and website, maintain system security, prevent fraud, support marketing and communication efforts, and comply with legal or regulatory obligations.
3) OPTING OUT
You may opt out of receiving marketing communications from GMIS at any time by contacting us using the information provided below.
California residents may request information about the personal information we collect and may request correction or deletion of their personal information, subject to applicable legal exceptions. GMIS does not sell personal information for monetary compensation. To the extent that certain analytics or advertising technologies may be interpreted as “sharing” under California law, you may request that we not share your personal information for cross-context behavioral advertising.
We honor Global Privacy Control (GPC) signals where technically feasible and as required by applicable law.
We will not discriminate against you for exercising applicable privacy rights.
4) DISCLOSURE OF INFORMATION
Service Providers
We may share information with trusted third-party service providers who assist with website hosting, insurance carriers, claims administration, payment processing, analytics, marketing services, and IT support. These providers are required to safeguard personal information and use it only for authorized business purposes.
Mobile Information and Text Messaging Data
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
Legal Obligations
We may disclose personal information as necessary to comply with legal obligations, enforce our rights, or respond to lawful government requests.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.
5) DATA SECURITY
GMIS implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
6) CHILDREN’S PRIVACY
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
7) SMS TERMS OF SERVICE
By opting into SMS communications through a web form or other method, you agree to receive text messages from Grand Mutual Insurance Services. These messages may include service updates, reminders, conversations, or promotional information. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and service plan.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@grandmutual.com.
For more information about how we handle your data, please review our Privacy Policy at grandmutual.com/privacy.
8) CONTACTING US
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Grand Mutual Insurance Services, 5900 Canoga Ave, Suite 210, Woodland Hills, CA 91367
Email: info@grandmutual.com
Phone: (888) 732-5994
You may also review this policy online at grandmutual.com/privacy.
9) CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to grandmutual.com/privacy. Please review this page periodically for updates.
Effective: March 17, 2026
